WHO WE ARE
We are problem solvers. Innovative thinkers. Customer champions. Employee owners. We’re proud to be a Canadian manufacturer that puts customers, quality and safety at the forefront of everything we do.
Our Vision
As a growing and diversified manufacturer, we strive to continually raise the bar on standards of trust, safety and technical expertise.
Our Mission
We will continue to build on our ~50-year legacy while maintaining the highest professional standards.
To achieve this, we are committed to:
- Acting as customer champions with a focus on solving technical challenges with quality customers who want to grow with us
- Operating a safe and efficient facility dedicated to continuous process improvements
- Meeting or exceeding all compliance requirements to protect both our people and our environment
- Creating a workplace where we can have fun, work hard and support each other while learning through failures and successes
- Celebrating engaged, entrepreneurial employees who take pride in the work they do
- Running a profitable, lean operation and continuing to build a chemical business that makes us all proud
Our City
Dimachem is located in Windsor, Ontario, a thriving international gateway between Canada and the U.S. We are always proud to welcome our customers and partners to our home community.
Read more about Windsor here, including
where to eat and what to see!
WHAT OUR CUSTOMERS SAY ABOUT US
"Absolutely love Dimachem products! My husband had left a business, sanitizing his hands as he exited, and when he got in the van I loved the scent so much that I had him go back in and take a photo of the bottle so I could look it up to order – and I did so that very evening. The smell is fantastic, it is not greasy or too thick, and it does not dry out my hands at all. I love it so much that I just ordered a new shipment to take with us on our upcoming cross continent trip. I definitely recommend trying it out!" – Melichard CurlQ
"This company deserves a 5-star review. Very fast processes. Products work fantastic. Customer service is very helpful. Sales representatives are knowledgable. My company is satisfied and definitely enjoyed working with Dimachem. Thank you for a great experience and hope to continue working with you" – Nicolle Schwan
"Dimachem is the best chemical company I have ever used. My service rep Danny is fantastic and is the absolute best. On number of occasions, he has gone over and beyond the call of duty and has provided excellent service." – Irfan Merchant
"We have been dealing with Dimachem Inc for 8 years now. This is a World Class organization with experts in sales, product development and service. The owners are hands on and visit their customers to ensure they are satisfied with their products and services. Our Service rep, Danny Conforti, treats every matter as if he is an owner of Dimachem. He ensures that we are serviced properly and he’s an absolute pleasure to deal with. Danny exemplifies what customer service is all about. He has often sacrificed his own personal time and even weekends to tend to any issues that may have developed with our equipment. If you are looking for a company that puts the Customer before their bottom line, I highly recommend Danny Conforti and the team at Dimachem."
– Nick Di Ciocco
"We have been working with DIMACHEM over the last couple of months, specifically Dean Patterson and Hunter Labelle-Howard and found them to be very knowledgeable, and friendly." – Daryl Heffernan, Swan Dust Control, Plant Manager
"Danny is amazing. He will take care of any problem you may have. He will go above and beyond to make you happy." – Jaroslaw Lajkosz
"Great company to work with. Right from customer service straight through to the end result I was looking for. I am so pleased to have found Dimachem, makes all processes simple and never complicated." – Brian Arnold
"Loved working with them . From the sales team to the order desk right to the guys in the warehouse on pick up . Very knowledgeable and friendly. I've even went into the office to drop off a cheque and the staff at the front desk are amazing . I will deffently buy all my chemicals from them and reccomend them to any of my customers or fellow buissness owners in my industry…. keep doing what you guys do its doesn't go unnoticed." – Dustin Brunelle
"Dimachem has done a great job displaying a unique and efficient machine." – Johnny Morency
"Danny came through when we had a last minute request and he delivered!! Not just the product but the best customer service also! Thanks again Danny" – Gloria Tsoi
"The team at Dimachem Inc. have been incredible to work with. Looking forward to being a part of your continued growth!."
– Sebastian Agosta
"Brendan, your service is bar none the best, your knowledge and attentiveness to system is fantastic. It clearly shows your organization’s values are in the service and definitely alines with ours. So please keep up the good work. "
– Kulvir Pharmaha, Sutton Group - Tower Realty Ltd,.Brokerage
“Thank you to you and your team for the follow-up and the results obtained.”
– Richard LeBlanc, Vice-President of Anacolor Inc
"We greatly appreciate the work that the Dimachem team has done and continues to do for Riverside in these stressful times. Thank you.”
– George Murray, Manager of Operations at Riverside Specialty Chemicals Inc
"The service that I received from our rep is excellent – always available – polite and extremely professional."
– Jean-Marc Yelle
"I have been working with Dimachem for over 12 years and feel confident in recommending them in the areas of price, delivery and technical support."
– Barry Foley
Products are always top of notch and it's a real pleasure to work with [our rep]. She is always available to answer my questions and to improve our process. Thank you!
– Redondo Christophe
"Excellent products that satisfy our needs. The troubleshooting team is very effective, available and flexible."
– Éric Delisle
"Good quality products, good technical support, procedures are well followed."
– Dave Perreault
"With all Dimachem products that we have used, we were able to save money (approx $1,000 per month) as opposed to our old system. Furthermore, they have good quality products and quick service in cases where there are problems."
– Ali Lattafi
"Due to Dimachem's technical expertise, excellent products and regular visits to our plant from Ken, Dimachem has proved to be an important part of our team."
– Christine Clayton
"Products are outstanding and cost-competitive. The technical service has been outstanding along with excellent support staff. Dimachem is cost-effective and has raised our quality standard to a higher level. "
– Tony Cadarian
"The products we use at our facility are quality products and we receive top of the line service."
– Barry Her
“The level of service that we receive from our Dimachem service rep is extraordinary. I would go as far as to say that in my 22 years of Industrial laundry, I have never met someone as passionate, committed and dedicated to our account." -Simply Linen
"You guys are amazing from reps to order desk, nothing but a great experience. Thanks again!"
– Industrial Chemicals Supply
"We have been very impressed with Dimachem's services and product. We run one of the largest laundromats in Toronto with over 100 machines and have been introduced to your company through one of your employees, Danny. Not only has he been doing what he promised us, in fact, but he has also been going above and beyond, solving any issues that arise and being proactive to identify areas where we could save us time or costs.Danny has been an absolute pleasure to work with, and we look forward to continuing this business relationship. Thank you."
– Wash 'N Fold Laundry Chemical Service Excellence
"Thank you so much . . . I really appreciate your best customer service. Thanks again!"
– Laundry Town
"Dimachem restores customer satisfaction with Hydro Systems Dositec Dispenser systems."
– Hydro Systems
"We just got the coating results back from the parts we trailed through our production process using the lubricant samples you have provided for Autotube. The results were 100% positive, with zero defects produced. This will be great cost savings to Autoube limited. You have helped us close an issue we have been struggling with for over 6 months. Thank-you! We are very pleased with the results you have provided us and are interested in doing future business with you. Your kind of service is exactly the kind of service company’s like mine need in order to be successful." – Autotube
"Thanks for your help. I really appreciate the service and attention to detail."
– Backrack Inc.
"Dimachem is a timely, trustworthy, and a fantastic toll blender for SIO2. Partnering with Dimachem has allowed for a superior manufacturing process and has been one of our best decisions as a company."
– Si02
"Our Dimachem Rep is a consummate professional. The amount of time spent, and the number of solutions implemented was nothing short of amazing. In our humble opinion, Todd can be wholeheartedly recommended to anyone who can use his service. We only see dealing with Todd exclusively for many years to come, especially considering his integrity and many years of service." – Classic Covers
“The service at Dimachem is very good and representatives are qualified and are always there to help as much as they possibly can.” – Marc-André Bélanger
“I never have any problems getting a hold of my technical representative or any other information that I require.”
– François Julien
"I would like to take a few minutes to share some feedback regarding our recent experience with our wastewater treatment. We are very close to concluding this project with positive results. Hard to believe when a few months ago we were ready to abandon this process because of high cost and knowledge limitation.I would like to thank Dean for his work on this project and his unlimited availability by phone or in person. I am writing to thank you for the quality of service provided by Dean and your company. We sincerely appreciate Dean’s efficient, gracious customer service and the level of detail and accountability he has demonstrated on this project.We have, and will continue to, recommend your services to other companies and contacts. Our team could not be more satisfied with the work that has been done here, and we look forward to continuing this relationship All the best." – Dany Beauchesne, Branch Manager for Waste Water Treatment Referral